Before beginning this unit, I expected to learn more about what quality means and how quality is measured and viewed within the health care system. The term quality is thrown around these days like it means something, but based on the information that we learned about this week, it really doesn't scratch the surface of what the term actually means. Nurses are looked at as trusted professionals. If we can't provide the best quality care to our patients and continually improve upon the current level of "quality" that exists, then we don't deserve the trust that is placed upon us. Unfortunately, I learned that we are not doing our job as a health care system to provide the quality care that our patients deserve. Quality of care is something that needs to always be addressed and improved upon.
I enjoyed the activities from this week. The M&M activity was a good visual example of quality and the way that it works. I also liked that each team member was able to do the same experiment and the results that were found from it. It is always helpful to discuss with team members in order to gain insights from the different team members. The critical thinking activities were especially thought provoking this week. I don't think that I have ever thought about some of the topics that we were supposed to give thought to this week. I enjoy the internal thought provoking topics from the week.
Going forward, the information that I learned this week as well as the information that I have gained thus far in my practice as a nurse will be invaluable. I hope to be able to get into management and into some committees and I know that this information will be important as I will be able to work with the committees and hospital executives to implement new CQI plans for the betterment of the nurses, patients, and everyone that is a part of the process. CQI is something that needs to be used everywhere to make sure the best of the best is the only thing that patients ever come in contact with.
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